Our online store offers a series of diverse makers' products. All they enjoy the established legal guarantee unless those products that they enjoy on the part of the maker of an improved guarantee, in these cases it will be made consist in the characteristics of the article.
In any event those responsible for the guarantee, are the makers, included the cases where Belles Arts Ferran, S.L. makes the intermediation.
To be able to make the refund, (maximum removed 14 days of the acquisition), of a product acquired in our online store, you will need to have conserved the product without using for the first time and under perfect conditions and in the original packing and you will should to request it in our telephone 933.023.898 or in our email email@example.com before making any shipment. Once authorized the refund, we will tell you as you should send it to us.
In any case, the refund of products in magnetic support will be accepted, (DVD, CD, etc), to exception of the substitutions in the event of defect
In most of the cases, the delivery to the transport of your order, once received the payment, will be made in a maximum term of seven skilled days, except for the unlikely cases of rupture of stocks, in these cases you will be informed of the delivery term and if it doesn't interest you and you decide this way it will be reimbursed you the amount paid by the out product, for the one same system that you used to make the payment.